UNIVERSITY SUBSTATION RENOVATIONS / UPGRADE

CWL has replaced a 10/12/14 MVA transformer with a 12/16/20 MVA transformer #I and replaced all of the 13.2kV switchgear in this substation. The transformer has been energized and is in service. The switchgear is energized and is in use. Transformer #II and associated switchgear is being wired at this time. Final connections should be completed by May, 2012, prior to the summer.

HIGHWAY 226 IMPROVEMENTS

CWL is relocating the 8” water line from Gibson Switch to Cash due to Highway 226 widening. The water lines replaced will be upgraded to 12” lines.

COMMERCE DRIVE WATER TREATMENT PLANT AND WELLS

Construction of the Commerce Drive Water Treatment Plant is substantially complete. Standard bacteriological testing and operations testing is complete. The required final inspection by the Arkansas Department of Health was on Wednesday, March 7, and the ADH has authorized us to use the plant. The plant began pumping water into the system during the week of March 12. Most of the project expenditures have been incurred in 2011, but the 2012 budget includes funding to complete the first phase of the new plant. The plant appears to be operating very well and should assure adequate water capacity for years to come depending on usage growth.

NEA NEW FAIRGROUNDS

CWL is working with local engineers and contractors to install utilities to the new fairgrounds located at 7001 East Johnson Ave.

NORTHEAST JONESBORO ANNEXATION

CWL is working to pick up electrical customers in the newly annexed area in northeast Jonesboro. This area is located north and south of the new fairgrounds property and contains approximately 186 acres. The fairgrounds annexation was approximately 80 acres.

APPRECIATION LUNCHEON

CWL will host an “appreciation luncheon” to honor employees on Friday, May 11, 2012. Hopefully, this is one way to show how much the ratepayers, management and the Board of Directors appreciate their dedication, hard work, and caring about the community.

During the “appreciation luncheon” CWL employees will sponsor a silent auction with the proceeds going to the Employee Benevolence Fund. This fund is over seen by an employee committee who decide how the money, that they raise, is spent to help non-profit organizations in the community.  The committee most recently donated $5,000 to St. Bernards Regional Medical Center to assist in development of a level 3 neo-natal unit.

Emailing Bills

CWL now offers free email billing to all customers.

If you wish to have your bill(s) emailed to you, simply email us at cservice@jonesborocwl.org with your account number(s) and telephone number and state you wish to have your bill(s) emailed to you. The bill(s) will be emailed on the same date as other bills are mailed.

Since customers receiving bills by email do not receive the mailed copy with a return stub, paying bills by our convenient bank draft program or other electronic methods is preferred.

If you are not currently on bank draft (a free service) and wish to be, click on “bill payments” and then “bank drafts.” You may print out the form, fill it out and attach a voided check. Please scan and email the form to us at cservice@jonesborocwl.org; fax it to us at (870)930-3353; mail it to us at P.O. Box 1289, Jonesboro, AR 72403 or bring it in to our office at 400 East Monroe.

If you wish to pay online or by phone, click on “bill payments” and then follow the instructions. A convenience fee will be charged for this service by the third party provider.

Electric/Water Peak

CWL reached a new all time electric peak of 303.0 MW on Wednesday, August 3, 2011 at 4:00 p.m.  Our previous peak was 289.00 MW on Tuesday, August 3, 2010 at 4:00 p.m.

CWL reached an all time winter electric peak of 233 MW on Wednesday, January 12, 2011 (11º) at 8:00 a.m.

CWL  reached an all time daily water peak of  28.034  million gallons  on June 19, 2010.   Our previous peak was 25.279 million gallons on August 22, 2007.